Chatbot Knowledge Base

Manage what the chatbot knows and how it responds

Total Responses

Topics

Keywords

Last Updated

Topic *

Keywords (comma-separated) * Words or phrases that trigger this response

Response (HTML allowed) * Use HTML for formatting: <strong>, <br>, <a href="">, etc.

Priority Higher priority = checked first (1-100)

Status

Conversational Response

Enable for multi-turn conversations with follow-up questions